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Policies

By purchasing from Blue Haven Firearms, I acknowledge it is my full responsibility to make sure the items I am purchase are legal for me to own in my state or jurisdiction. I agree that I am legally allowed to own the items in my shopping cart as detailed above.

I hereby certify that I am 18 or older if I am purchasing ammunition to use in a rifle or shotgun and 21 or older if I am purchasing ammunition to use in a handgun. I certify that I am 18 or older if I am purchasing a shotgun or rifle and 21 or older if I am purchasing a handgun.

 

Shipping & Delivery

Standard Shipping: We use a combination of shipping carriers depending on the type of item purchased as well as the State the item is being shipped.  Most handguns are shipped 2nd Day Air, with all other items typically shipped Ground. All shipping charges are applicable to the lower 48 States. Oversized accessories (this does not apply to firearms) may incur an extra shipping charge. If you have a question on shipping charges please ask and we will be happy to let you know prior to making the purchase.

Blue Haven Firearms, LLC will transfer ownership of any firearm ONLY to individuals or agencies in possession of a valid Federal Firearms License (FFL). This means we cannot ship directly to you.

Some items, such as handguns and ammunition, may not be legal to ship to your State.  Please check local and state laws prior to purchasing. It is YOUR responsibility to check your local laws prior to placing an order.  All firearms will be shipped to a firearms dealer in your State for transfer. It is your responsibility to complete all required paperwork when you pick up your purchase from your local firearms dealer. They will typically charge a nominal fee for the transfer that you will be responsible for paying. This transfer fee is strictly between you and your local dealer. It is your responsibility to check with your local dealer concerning any policy of this kind and concerning your obligations. You do not pay Blue Haven Firearms, LLC the transfer fee.

 

Pricing & Payments

We accept PayPal, Visa, MasterCard, Discover and American Express. Please call for USPS Money Order options. We reserve the right to cancel orders due to pricing or inventory errors. Please note: Prices on firearms and accessories fluctuate daily. We do not offer a price guarantee and will not provide a partial refund if the sale price of a firearm is lowered after you make your purchase.

 

Returns

Returns on firearms that have been transferred to you are not allowed. Once a new firearm is transferred, it is considered used, even if unfired.   It is the customer’s responsibility to fully inspect the firearm at their FFL prior to accepting it into their possession.  We do understand that some manufacturer defects may not be identifiable upon initial inspection, however by purchasing a firearm from us, you agree that upon discovering a defect in your transferred firearm that you will work with the manufacturer for replacement or repair (in accordance with their warranty policy).

Returns on accessories are accepted for merchandise that is defective unless it has been modified or installed in a build (those items will be subject to manufacturer warranty). Blue Haven Firearms, LLC will provide a refund or exchange on all other accessories found defective provided that the customer notifies us of the defect within 5 days of the item being delivered. Please do not return packages prior to receiving a return authorization. Please use the “Contact Us” form to receive a return authorization. Once return authorization has been approved, a return shipping label will be provided to you.

All non-defective returns are subject to a 10% restocking fee with a $15 minimum. Please note, items returned without packaging or destroyed packaging will be subject to up to a 50% restocking fee. Customer is also responsible for return shipping charges.   If a prepaid return label is provided, it will be deducted from the refund (in addition to the restocking fee).  All returns must be received within 30 days from the date of purchase or they will be refused.  Please do not return an order prior to receiving a return authorization.  Returns not receiving prior authorization will be refused.  Ammo cannot be returned due to safety reasons (no exceptions).  Please use the “Contact Us” form to receive a return authorization.

All firearm orders require FFL paperwork to ship. Firearm orders over 15-days old without FFL paperwork will be canceled and charged a 15% restocking fee with a $15 minimum.

 

Privacy & Security

Blue Haven Firearms respects your privacy and is committed to protecting it. Blue Haven Firearms provides this Privacy Statement to inform you of our Privacy Policy and how that information is used.

Blue Haven Firearms will not sell, rent or lease your personal information to others. Blue Haven Firearms will not share your personal information with third parties.

Blue Haven Firearms is committed to protecting the information you provide us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, Blue Haven Firearms has in place appropriate security procedures to safeguard the information we collect.

We use Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive data such as credit card information. SSL encryption is designed to make the information unreadable by anyone but us. This security measure is working when you see either the symbol of an unbroken key or closed lock (depending on your browser) on the bottom of your browser window.

Credit card numbers are used only for processing payment and kept secure and confidential.

We value your opinions. If you have comments or questions about our privacy policy, please contact us at info@bluehavenfirearms.com